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Care worker thanked for raising patient safety concerns

Manisha (not her real name) worked as a senior care coordinator in a care home. A member of staff forgot to give some residents their medication so the home manager flushed the remaining packs of drugs down the toilet to cover-up the mistake. Manisha raised her concerns to head office who suspended the manager and the member of staff pending an investigation. Manisha felt uncomfortable about this.

We reassured Manisha that it was positive that senior managers were taking the concern seriously and thanked her for her efforts. We advised her to speak to the investigator if she felt victimised for raising her concerns or if the manager or anyone else was trying to find out the identity of the the whistleblower. Manisha was thanked by senior managers and the concern was resolved without her being victimised.