Case Studies

When Rowaa Ahmar joined the energy giant Drax as Head of Public Affairs & Policy she didn’t expect to end up in the middle of a whistleblower tribunal exposing deep dysfunction within the company. After a BBC documentary exposed the firm’s sustainability claims and environmental credentials Rowaa became increasingly concerned that Drax had misled the public, the government and its regulator Ofgem.
Now concluded with a settlementher, her case has exposed troubling details about the allocation of millions of pounds in government subsidies, as well as serving as a challenging tale of speaking up to powerful executives.

Georgia* had been working in luxury retail for less than a year when she witnessed her manager overcharging a customer and pocketing the money. After raising through her company’s internal whistleblowing channel she was dismissed. After reaching out to Prot4ct for support she was eventually able to settle with her employer – avoiding the need to go all the way to the Employment Tribunal.

Helena* worked in the distribution factory of a well-known food company. She was an agency worker, so effectively worked for both her agency and the distribution factory as both played a role in determining the terms of her engagement. At work, Helena noticed a culture of racism including racist language being used by senior members of staff, as well as working practices which disadvantaged Muslim workers.

Eleanor* was a social worker, whose work often brought her to her local hospital to support patients. Over time, she grew increasingly uneasy about the inadequate handling of patient safety, and decisions not being taken in the best interests of vulnerable people. She felt that a manager appeared to be discharging patients who weren’t ready to go home.

During the course of his job, Oliver realised his company had hired someone who had previous convictions for a serious financial crime. Oliver had been made to do a DBS check when he joined so was shocked this person had been hired.

Amal* works for a charity providing wellbeing services to vulnerable adults. She called Protect following a serious incident where a service user had physically threatened her. Amal explained that she had raised concerns previously about the charity’s building not being safe for workers following previous incidents. She told us her requests for securing the premises and implementing additional safety measures for staff had been ignored.

As a new recruit in the police force, Mary* was shocked to discover what was happening amongst police officers in her area. Mary knows that so-called “trainers” are responsible for teaching police officers how to do their job and issuing licenses to those who have completed their training. However, Mary came across compelling evidence suggesting that more than a hundred trainers themselves were unqualified and lacked oversight of who had completed their training.

Georgia worked as an electrical engineer on a major transport project. She reported that electrical installations did not comply with health and safety standards. When no action was taken she resigned in frustration and the following year the contractors in question were replaced.

Graham (not his real name) worked in a managerial role at a supermarket and became concerned about the supermarket’s health and safety practices. He saw examples of staff working in unsafe conditions, with their own health and safety being disregarded. Food produce regulations were not being followed, such as frozen food being sold after it … Read more

Niamh (not her real name) was a teacher in a special needs school and had safeguarding concerns surrounding the behaviour of one of the other teachers at the school. Niamh witnessed a teacher showing her colleagues a sexually explicit image of one of the students. The same teacher also spoke inappropriately about her own sex ... Read more

Katie (not her real name) was a manager in a food manufacturing factory. She had a number of health and safety practice concerns around COVID-19. While Katie’s employer had some safety measures in place, she was concerned that the factory had not been effectively cleaned and decontaminated, and several employees had tested positive for COVID-19 ... Read more

Robert (not his real name) was an accountant at a construction company. He was concerned that his employer was committing fraud. In particular, Robert believed his employer was processing personal transactions with company finances, creating fake employees on payroll records, and falsifying company invoices. Robert raised these concerns with his manager. Unfortunately, his manager dismissed ... Read more

During the Covid-19 pandemic – whilst restaurants were required to be closed – Jamie’s employer told him they would be opening a take-away branch of the existing restaurant and wanted the help of furloughed staff to run it. Jamie (not his real name)objected and challenged this on the basis that it is against the Government ... Read more

Mary (not their real name) worked at an independent school for children with special educational needs. She was only there only a short time when she started having a number of health and safety concerns about the school. Mary never received any appropriate health and safety training from the organisation, despite being designated the lead … Read more

Gillian (not her real name) worked for the NHS for over 20 years. She worked with patients with acute mental illness. Gillian had concerns about poor patient care. This included poor communication, a failure to engage with vulnerable patients, nurses turning up to work late and leaving early, nurses falling asleep on shift, and low … Read more

Patrick worked as an adviser in the financial services industry. He was concerned that his employer had been breaching Financial Conduct Authority (FCA) regulations for a number of years. In particular, Patrick’s firm was charging clients for advice that it had not given and it assessed the performance of its employees by using targets that … Read more

Delia (not her real name) worked as a nurse at a care home. Delia witnessed numerous incidents regarding the maladministration of medicine. This included overstocking out of date medication and the administration of overdue and incorrect medication. She raised her concerns with her manager in the first instance, and escalated this to the care home … Read more

Denise (not her real name) was a manager for a food supplier in the airline industry. Denise’s employer had reduced the number of staff on her team which meant that she and her remaining co-workers did not have capacity to conduct food and hygiene tests on goods. This risked leaving the food unsafe to eat ... Read more

Blake (not his real name) worked as an engineer for a food producer. He was concerned that products were not being properly cleaned during production and goods were being exposed to contaminated water and excess chemicals. He also told us that the warehouse where he worked did not have a safe fire alarm system. Blake ... Read more

Allan (not his real name) worked for a manufacturer of international food products. He was concerned by a number of incidents that he had witnessed. He told us that use-by-dates on products were regularly removed and changed, and illegally imported products were hidden during inspections from Trading Standards. He was also concerned that colleagues were ... Read more

Simon (not his real name) worked as a senior care assistant. He observed one of the nurses slap residents and, on one occasion, he saw the nurse put his hands around a resident’s neck and force them into their room. Simon could only hear a scream and some banging after this. Simon did not want ... Read more

Tom (not his real name) worked for an asbestos removal company for several years. A foreman in the company was ignoring the safety procedures for handling asbestos and failed to test a connecting room where Tom was working. This exposed Tom to white asbestos and he contacted Protect for advice. We advised Tom to seek ... Read more

David (not his real name) was a maintenance engineer at a large UK food manufacturer. The company was in the process of transferring its production to a new building which involved using welding equipment and potentially hazardous cleaning materials. David was concerned that this could contaminate food on the production line. He worried that management ... Read more

Andre (not his real name) was a residential social worker in a children’s home. He was increasingly concerned that a colleague, Lionel (not his real name), seemed to have developed a close relationship with a 12 year old girl in the home. During a holiday, Lionel insisted that the girl should travel in his car ... Read more

Jin (not his real name) was the personnel manager for a family-run engineering firm. In the past, the family managers of the company had used company money to pay for private work done on their own homes. Jin had let this pass as it was a family business but two employees recently told him that ... Read more

Felix (not his real name) worked in a care home. He and some of his colleagues believed that a manager was stealing from residents by recording money as being given to particular residents when they had received none. Felix raised his concerns with the owners of the home and an investigation quickly found that Felix ... Read more

Jada (not her real name) was a manager for a well known food chain. A new Divisional Director told managers to complete staff satisfaction surveys themselves, rather than their teams, as this would boost their bonuses. Jada thought this was wrong and raised her concern to the Compliance Team in the United States. They assured ... Read more

Maz (not her real name) was a manager for a large company that serviced equipment in the homes of a national charity. On return from holiday, Maz’s team told her that the manager had shown them how to alter the billing system so that the charity would be charged for twice as much work as ... Read more

Manisha (not her real name) worked as a senior care coordinator in a care home. A member of staff forgot to give some residents their medication so the home manager flushed the remaining packs of drugs down the toilet to cover-up the mistake. Manisha raised her concerns to head office who suspended the manager and ... Read more