Vacancies at Protect

Protect is the UK’s whistleblowing charity. We aim to stop harm by encouraging safe whistleblowing. Our free, confidential Advice Line supports thousands of whistleblowers each year who have seen malpractice, risk or wrongdoing in the workplace.

We also work with organisations supporting, advising and training teams on improving their speak up arrangements. Our work is cross sector, but we do a lot of work financial services and the health care sector. Protect also conducts research, informs public policy and campaigns for better legal protection of whistleblowers.

Protect was the first whistleblowing charity in the UK to help whistleblowers. Since 1993, when we formed, we have handled 50,000 cases, and our Advice Line supports more than 3,000 whistleblowers each year.

Protect’s offices are at The Green House, 244-254 Cambridge Heath Road, E2 9DA. Our nearest overground station is Cambridge Heath and you can find our Green House offices just a few minutes walk, on the opposite side of the road. Our nearest underground tube station is Bethnal Green on the central line (one stop from Liverpool Street Station) is a brisk 10-minute walk away along Cambridge Heath Road.

Please see all our current vacancies below:

Head of Advice Service

Full time: (37.5 hours) or 4 days (30 hours) per week – happy to talk flexible working
Salary: £49,000 – £54,000 pa depending on experience
Location:  Hybrid working, with 2 days per week at our offices in Bethnal Green, London
Closing date: 3 December 2025, 12 noon (but we are actively interviewing)
Start: as soon as possible

Protect is looking for a legally trained and excellent manager to oversee the work of our advice team. Our team of 8-10 advisers deals with over 3,000 new cases every year, offering telephone advice on legal rights and how people can raise or escalate whistleblowing concerns safely and effectively. Protect is the leading UK authority in whistleblowing, having over 30 years of expertise advising whistleblowers and providing best practice guidance to employers. We want people to speak up when they witness wrongdoing or risks at work, and our advice on how to whistleblow effectively can stop harm.

You will lead and manage a team of advisers, ensuring that Protect provides expert, accessible and timely support to whistleblowers at a time of increasing demand for free advice.  You will oversee the recruitment and training of the team, developing resilient and expert advisers while protecting their wellbeing. You will be proficient in case management systems, have excellent organisational skills, and play a strategic role in developing the service, including by providing case analysis and data for our training and policy functions and advocacy on behalf of our callers.

Download the full job pack here.

If you’re interested in helping people speak up in the public interest, we want to hear from you. Please send a covering letter (no more than 2 sides A4) and CV to recruitment@protect-advice.org.uk setting out how you meet the person specification and job description (please see the job pack above).

We are committed to being an inclusive employer. If you require any adjustments to the interview process or would like to discuss your access needs in advance, please let us know by emailing us at the email address above.

Applications will be reviewed on a rolling basis and we reserve the right to close the advert earlier than advertised if we find the right candidate.

Legal Advisor

Full time (37.5 hours) or 4 days (30 hours) per week 

Salary: £30,081 per annum (pro rated for 4 days) 

Location: Hybrid working, with 2 days per week at our offices in Bethnal Green, London 

Closing date: 5 December 2025, 5pm 

Start: as soon as possible 

We are looking for an enthusiastic, driven and public-spirited law graduate or legal professional individual to join our expert Whistleblowing Advice Line team.  

If you are keen to use your legal training for the benefit of the public interest, we want to hear from you.  You might be a recent law graduate looking for advice experience, an existing adviser interested in qualifying as a solicitor (we train many of our staff to become solicitors), or an experienced lawyer looking for a new and exciting area of work. We can consider flexible or part-time arrangements for the right candidate.  

Protect is the UK’s leading whistleblowing charity with more than 30 years’ expertise.  We are unique in that we are the only free, confidential legal advice line for whistleblowers and were instrumental in creating the Public Interest Disclosure Act. We are regularly involved in the biggest legal cases concerning whistleblowing, and in recent years has intervened in most of the key Court of Appeal and Supreme Court whistleblowing cases. We also support organisations from FTSE250 to SMEs, across multiple sectors, in enhancing their whistleblowing arrangements, and we campaign for legal reform to better protect whistleblowing.  

We are now looking for an enthusiastic, driven and public-spirited individual to join our expert Whistleblowing Advice Line team.  

The Legal Adviser role will:  

• Provide advice to individuals on how they can raise their whistleblowing concerns in the most effective manner, whilst doing so in a way which minimises the chance of them suffering negative repercussions as a result;  
• Manage your own case load of whistleblowers, providing them with bespoke advice and support on their situation (once you have completed Protect’s training process);  
• Update and enrich our ‘self-serve’ advice web pages;  
• Assist in developing and improving the service, so that it best delivers on fulfilling Protect’s charitable objectives;  
• Assist in other areas of the organisation’s work, including:   
• Supporting the Policy team as they campaign for reform of whistleblowing law and practice;  
• Assisting the Business Support team in their delivery of training and consultancy to businesses, charities and government bodies; and  
• Working with Protect’s senior lawyers in their preparation of legal interventions in key whistleblower cases.  

Person Specification   

• Genuine interest in using the law to uphold individual rights and the public interest   
• Previous experience providing advice   
• Law degree or legal training  
• Ability to work in a fast-paced and intensive working environment   
• Strong interpersonal skills   
• Strong organisational and planning skills   
• Ability to work independently and as part of a team  
• Commitment to outstanding client care   

Experience of delivering training and engaging with policy makers, or the business community, will also count favourably towards an application.   

Please send a CV and covering letter, outlining how you meet the person specification, to rebecca@protect-advice.org.uk  by 5pm on Friday 5 December 2025. Shortlisted candidates will be interviewed on 11 and 12 December 2025.  

We are committed to being an inclusive employer. If you require any adjustments to the interview process or would like to discuss your access needs in advance, please let us know by emailing us at the email address above. We welcome and encourage job applications from people of all backgrounds.  

Business Support Manager

Full time: (37.5 hours) or 4 days (30 hours) per week – happy to talk flexible working

Salary: £42,000 pa (FTE)

Location: Hybrid working, with 2 days per week at our offices in Bethnal Green, London

Closing date: 11 December 2025, 12 noon (but we are actively interviewing)

Start: early 2026

Protect is the UK’s whistleblowing charity. Our aim is to protect the public interest by helping workers to speak up to stop harm and wrongdoing. We support whistleblowers by providing free and confidential legal advice, we help employers improve their whistleblowing frameworks and cultures, and we campaign for legal and policy reform.

The service we offer to organisations is unique and we work with a wide range of organisations in the public, private and charity sectors – and from FTSE to SMEs. Whistleblowing has never been more important and the work we do encourages more employers to develop safe working cultures, where their staff are confident to speak up if they see wrongdoing.

We are searching for a Business Support Manager who is enthusiastic to work within our small but driven team. The Business Support team plays a key role in the charity, as the income generated from employers supports our whole operation.

The vacancy would suit someone who has strong line-management and B2B business development skills, who is interested in working in a charity/legal environment.

You will help attract new business, account-manage a number of clients and line-manage 4 members of the team. There are opportunities to be involved in the delivery of training or consultancy, and in the design of new webinars and resources for employers.

We are looking for a self-starter who uses their initiative to contribute great ideas and succeed with their sales.

Business Support Team

The current team consists of the Client Relationship Director, 2 Relationship Managers, 2 Account Executives and a Marketing & Digital Operations Manager. The team is responsible for new business, account management, webinars and round tables, marketing, and product development.

Key Responsibilities

Leadership & Team Management:

• Lead, coach, line manage and develop the Relationship Managers and Account Executives, to consistently achieve target.
• Role model by achieving own sales targets and developing client relationships with key accounts.
• Ensure that the team responds promptly to all enquiries from employers seeking support in enhancing their frameworks.
• Provide mentorship, training, and professional development opportunities for the team to enhance their skills and knowledge, ensuring a supportive and collaborative work environment.
• Set clear objectives and performance standards for the team, conducting regular performance reviews and providing ongoing support.
• Foster a positive and inclusive team culture that reflects the charity’s values.

Sales & Account Management

• Key account management of our high-level Members, leading on associated consultancy projects, sales and upsells.
• Ownership of particular sectors, including researching, approaching, organising and leading on webinars, round tables, blogs and specialist training.
• Selling the charity’s services to inbound enquiries, and identifying prospects and selling the charity’s services through proactive outbound activity.
• Being attentive to current legal affairs, whistleblowing cases and commercial market trends to accurately inform sector and client approaches.
• Represent the charity at exhibitions, events and conferences.

Service Delivery:

• Assisting the Director in implementing the strategy and scoping new revenue streams.
• Monitor and evaluate service quality, making improvements where necessary to enhance efficiency and effectiveness.
• Develop and maintain resources, guidance, and templates for the team to ensure consistent and high-quality service.
• Develop and improve tools and processes for engaging employers including through feedback.
• Keep abreast of changes in the related environment.
• Working with the Director and Marketing & Digital Operations Manager, ensure content on our website remains relevant, engaging and up to date.
• Working closely with other teams develop systems for better using the data and case studies we have to promote the importance of whistleblowing and the expertise of Protect.

Skills/Experience

Essential:

•  Successful and demonstrable B2B sales record
• Track record in successful account management and relationship building
• People management experience
• Excellent organisational skills
• Proactivity
• Familiarity with Microsoft Office

Desirable:

• Familiarity with case management systems such as Salesforce
• Experience of working in/understanding of the charity sector

Benefits of working at Protect:

• Flexibility. The majority of our team works in our London office two days a week to share ideas and support. We are happy to talk flexible working, but expect this role to be a minimum of 4 days a week.
• 30 days holiday (pro rata) per year in addition to Bank Holidays
• A great place to work – our annual staff surveys reveal consistently high levels of staff engagement and satisfaction
• Supportive and collaborative colleagues
• Access to Open Up – a mental health support platform – for you and a family member.
• A sabbatical on completion of five years’ service Full benefits can be seen on our website. Protect is unable to support visa applications.

To Apply Please send a covering letter (no more than 2 sides A4) and CV to recruitment@protect-advice.org.uk with the job title in the subject line, setting out how you meet the person specification and job description.

We are committed to being an inclusive employer. If you require any adjustments to the interview process or would like to discuss your access needs in advance, please let us know by emailing us at the email address above.

Applications will be reviewed on a rolling basis and we reserve the right to close the advert earlier than advertised if we find the right candidate.