Protect Chief Executive Francesca West will be leading the panel debate ‘Creating cultures that support speaking up and listening up’ at the 5th Annual Culture and Conduct Forum for the Financial Services Industry, held on 14 November in central London.
The 5th Culture and Conduct conference focuses on exploring the role of ’purpose’ in creating healthy cultures; regulation and culture: Is SMCR (Senior Managers and Certification Regime) an effective tool for changing culture; whistleblowing; diversity vs tokenism: pay gaps and underrepresentation; training, education and staff development; lessons from other industries; reward, recognition and wellbeing; how should the Board take account of the conduct implications of the strategic choices it makes; how to encourage front, middle, back office, control and support functions to be responsible for managing the conduct of their business; outcomes of culture vs behaviour that drives it – which you should be measuring.